Aug 5, 2002 6:23 AM
|I have a 96 Klein Quantum II. The seatpost binder is welded to the seatpost. It recently developed a crack in the weld on the screwhead side. I am not the original owner so sending it back to Klein isn't an option. Can this be repaired or is the frame toast?|
|I'd make Klein tell me "No."||Spoke Wrench|
Aug 5, 2002 6:53 AM
|I'd try to warranty it and see what Klein'll do. My experience has been they will usually stretch a little to do some things that don't look to me to be legally required. I'm always absolutely honest whenever I deal with the warranty people. I can only think of one company who has consistantly insisted on "going by the book."
In most cases, they will offer to sell you a new frame at well below wholesale. In other words, for what I assume is their cost. You'll probably have to work through a dealer to make it happen.