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LOOK frame repair(2 posts)

LOOK frame repairFrank_M
Aug 14, 2001 9:11 PM
I have a LOOK KG281 with a cracked seatstay tube. I wrote to LOOK USA today and I am waiting there reply. But I was wanting to know if anyone has had experience with sending in a LOOK frame in for service. Does LOOK have good service support for frame damage? Does anyone know of a contact, email, address, or anything to help me out? Any input would be appreciated.
re: LOOK frame repairIan
Aug 15, 2001 8:13 AM
I will assume this is a warranty issue. If you purchased the frame in the US, call Veltec @ 831-394-7114. They will require a proof of purchase before proceeding. If you purchased the bike outside of the US (totalcycling.com, etc.) you will have to deal with either who you bought it from or Look France. Good luck.